Have you ever encountered questions like "Do you understand what I’m saying?" Or "I said, do you understand?" from the people who are talking to you?
I have witnessed the incredible speech of a tour guide from a well-known travel agency in the UK on a flight to England in the summer of 2016. Over that time, I understood Why is he still "stuck in place" as a tour guide for more than a decade, while many of his other colleagues that I know have already been promoted to head of department or director of a branch. It is the attitude and manner of speaking that is lacking in the tactfulness of a tourist guide that hinders the path of his career.
Not only those who work in the field of tourism that require good communication skills, each of us need to create our own communication style and cheer for those who have the charmed communication style. Through communication, through our daily speech, we will create and expand the influence to bring real contributions in life, recognized by people around. A successful individual is certainly not a person with poor perceptions, little or no sense of control over his or her words and attitudes in social communication.
Personality, capacity, initiative, and intellectual power all need to be changed in a progressive way over time to become a bright spot in the small community, this is what I encourage employees in the business to care and try to persevere learning. I personally do not encourage leaders to adopt a rod-shaped and carrot-style management formula (reward / punishment) to boost people's productivity because doing so would discourage or make your colleagues to have greed. It is no different than the promotion tactics that are taking place at the shopping centers, supermarkets and fashion shops, shoes and bags, the majority of consumers are almost "addiction". They "addicted" promotion and put promotion on the top in deciding their shopping behavior.
The most valuable asset of a company / business in the 21st century - the era of information and labor rather than the production equipment of the last century. That's what I read in Stephen Covey's book, "The 8th Habit" We need to envision the conditions required for human beings in this century to exist and develop.
In front of any problem that needs to be resolved, first of all in the job category, put yourself in the active position to connect and interact, that's how you create your voice in front of other people. Do not think in the way it should be done by people who have the function, the authority to resolve, just because it is true only in certain circumstances. Generally you accept that you restrained the capacity of yourself and other colleagues, subordinates. Then wait passively or reluctantly to take the initiative.
The Voice (The Voice of Vietnam) is one of the most vivid and authentic examples. In recent years, the audiences of Vietnam Television have warmly welcomed the entertainment programs with meticulous investment from the scale, the way of organizing to the promotion of artistic talents All over the country register to attend the show. The voices of untold talents have genuinely glowed when they were sung, performed, trained in a thriving talent environment where there were true coaches who have the bravery to guide, but these talents must be really passionate, passionate about singing and willing to put themselves into the discipline of the training process..
To create a "voice" for yourself as well as to encourage others to find their "voice", it cannot lack any of these two factors: positive from the social environment and self-help efforts by the sincerity, seriousness, desire of each individual.
NHQ
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